Privacy Policy

Boldungu Website Privacy Statement

The Boldungu service is owned and operated by Decimalworks Ltd. We know that you care about how your personal information is used and shared, so we take your privacy seiously. We are committed to protecting your privacy and takes its responsibility regarding the security of customer information very seriously. Our website Privacy Statement sets out what information we collect, how we collect it, what we do with it and how we protect this information. Any personal data is collected and processed in accordance with Uganda data protection laws.

What Does This Privacy Statement Cover?

This Privacy Statement covers Boldung’s treatment of personally identifiable information ("Personal Information") that Boldungu gathers when you access/use the Service.

What private information does boldungu collect?

Information you provide to us: Information you provide to us:In order to facilitate the provision of education, we collect personal details from you together with information we learn about you from your use of our website. These details may include (where applicable) your name, address, telephone number, e-mail and IP addresses, credit/debit card or other payment details, personal goals, account profile photos, ratings, webinar chat, or otherwise provide information to us through our services elsewhere.

Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as smart TVs, gaming systems and mobile devices). This information includes:

  • your activity on the Boldungu service, such as course selections and attendance/watch history;
  • details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
  • device IDs or other unique identifiers;
  • advertising identifiers, such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the “Cookies and Internet Advertising” section below for more information);
  • device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
  • information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our “Cookies and Internet Advertising” section for more details.)
To provide location-based services we may collect, use, and share precise location data, including the real-time geographic location of your computer or device through GPS, Bluetooth, and your IP address, along with crowd-sourced Wi-Fi hotspot and cell tower locations. This location data is collected anonymously, unless you provide consent. You may withdraw consent to Boldungu and our partners’ collection, use, transmission, processing and maintenance of location and account data at any time by not using the location-based features and turning off the Location Services settings (as applicable) on your device and computer.

How does Boldungu use the information it collects?

The safety and privacy of children is extremely important to us. If you are a resident of the EU, United Kingdom, Lichtenstein, Norway, or Iceland, then you must be 16 years old or older to use the Services in any way. Otherwise, every user of the Service must be 13 years of age or older. Any person that does not meet the foregoing age requirements is a "Minor". Minors are prohibited from signing up or using the Service in any way. If you are a Minor, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a Minor, we will delete that information as quickly as possible. Minors need consent from their parents to use the service and can only be added by the parent under the parents account. If you believe that a Minor may have provided us personal information, please contact us at privacy@decimalworks.com. We reserve the right to require any user to verify that the user is not a Minor, and if a user does not provide such verification in a timely manner, we will terminate the user's account and delete all personally identifiable information displaying on the site and collected from such user. How does Boldungu use the information it collects?
  • Provide the Service: Your information will be used primarily to provide you with the Service.
  • Improve the Service: Your information may be used by us internally to improve the Service and develop new products, services and features.
  • Other Uses: Your information may also be used by us as set forth in the next section.

Will Boldungu Share Any of the Personal Information it Receives?

To the limited extent we collect Personal Information – we neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below. Recipient of User Submissions: As mentioned above – your User Submissions may be shared in a public or quasi-public manner. Service Providers and Agents: We employ other companies and people to perform tasks on our behalf. For example, we may decide to use a third party payment processing company to process payments you make through the Service. In addition, parts of the Service may be hosted by a third party on our behalf. Your information may be accessed by such providers/agents, in the event that we need to share your information with them to provide our services or customer support to you. Unless we tell you differently, Boldungu's agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Boldungu, or substantially all of its assets were acquired, or in the unlikely event that Boldungu goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Boldungu may continue to use your Personal Information as set forth in this policy. Protection of Boldungu and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Boldungu, our employees, our users, or others. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Boldungu Student/Members Area

All data collected upon registration in Boldungu will be processed in line with this Privacy Statement. In your personal Boldungu student area we store all your study information, so that you can access it whenever you wish. We understand the importance of taking extra precautions to protect the privacy and safety of children. Accordingly, children under 16 will not be permitted to open a Boldungu account as a guardian. Children under the age of 16 can be added by guardians. We will take reasonable steps to delete any Boldungu account or information directly created by a child under 16, as soon as we learn about it. All payment details are transmitted over a secure connection (Secure Socket Layer-SSL) across dedicated network infrastructure (Multiprotocol Label Switching-MPLS) and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS). You will have the option to stay signed-in into your Boldungu account by checking the “remember me” box. This option will only apply to the computer / device and the browser that you’re using when you select the box. If you do not wish to stay signed on a particular browser, simply sign out of your Boldungu account on that browser. You may delete your Boldungu account by contacting Boldungu support here (Please see your Rights Section for more details).

Direct Marketing Material

From time to time we or our selected partners may contact you with information regarding course promotions and ancillary products via email or SMS. However, you will be given the opportunity on every e-communication that we or our trusted partners send you to indicate that you no longer wish to receive our or their direct marketing material.

Email and Text Messages: If you no longer want to receive certain communications from us via email or text message, simply click the “unsubscribe” link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your student account transactions or course lesson reminders or information directly relating to your course progress.

Push Notifications: You can choose to receive mobile push notifications from Boldungu. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off.

Interest-Based Ads: Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes an advertising identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from Boldungu, please see the “Cookies” section (below).

Site tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal passenger information.

Cookies

This site uses cookies to enable us to improve our service to you and to provide certain features that you may find useful (click here for Boldungu’s Cookie Policy). We and our Service Providers use cookies and other technologies (such as web beacons), as well as advertising identifiers, for various reasons. For example, we use these technologies to make it easy to access our services by remembering you when you return, to provide and analyze our services. We also use cookies, as well as advertising identifiers, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do and your choices regarding their use. What are cookies? Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your registration. Most Web browsers automatically accept cookies, but, if you wish, you can set your browser to prevent it from accepting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. The cookies we use do not detect any information stored on your computers. You can opt-out of third-party personalised advertising cookies, please review our cookie policy for more information. For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org

Links to Third Party Websites

This privacy statement only covers websites that we own and control. It does not cover links to other websites and accordingly any information collected by those parties that own and control those websites or their use of cookies set from their domains when you visit their websites. Please be aware that individual third-party organizations operate their own policies regarding the use and sale of personal information and the use of cookies. If you have a concern regarding the way your personal information will be used on other sites or on the type of cookies used and how they are being used then you are advised to read the relevant privacy statement and cookie policy or in the absence of such a statement and policy on the site, contact the company concerned. Any data stored by third party websites are stored completely separately by third party.

Security

We take great care to ensure the security of our website. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.

Your Rights

You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you. You can most easily do this by visiting the “account” section within your Members Area, where you have the ability to access and update your contact information. You must be signed in to access the “account” section. You may also request that we delete personal information that we hold about you. To make requests, or if you have any other question regarding our privacy practices, please contact our data protection officer/privacy office at privacy@decimalworks.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the “your choices” section of this privacy statement for additional choices regarding your information. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information; if we have collected and process your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent; you have the right to complain to a data protection authority about our collection and use of your personal information by contacting us here. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this privacy statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

Our registered address is:

Decimalworks Ltd, Plot 1461, PortBell Road,Kampala, Uganda

Changes to Privacy Statement

Our Privacy Statement may change from time to time and any changes to the statement will be posted on this page.