Boldungu Website Privacy StatementThe Boldungu service is owned and operated by Decimalworks Ltd. We know that you care about how your personal information is used and shared, so we take your privacy seiously. We are committed to protecting your privacy and takes its responsibility regarding the security of customer information very seriously. Our website Privacy Statement sets out what information we collect, how we collect it, what we do with it and how we protect this information. Any personal data is collected and processed in accordance with Uganda data protection laws.
What Does This Privacy Statement Cover?This Privacy Statement covers Boldung’s treatment of personally identifiable information ("Personal Information") that Boldungu gathers when you access/use the Service.
What private information does boldungu collect?
Information you provide to us: Information you provide to us:In order to facilitate the provision of education, we collect personal details from you together with information we learn about you from your use of our website. These details may include (where applicable) your name, address, telephone number, e-mail and IP addresses, credit/debit card or other payment details, personal goals, account profile photos, ratings, webinar chat, or otherwise provide information to us through our services elsewhere.
Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as smart TVs, gaming systems and mobile devices). This information includes:
- your activity on the Boldungu service, such as course selections and attendance/watch history;
- details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;
- device IDs or other unique identifiers;
- advertising identifiers, such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the “Cookies and Internet Advertising” section below for more information);
- device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
How does Boldungu use the information it collects?The safety and privacy of children is extremely important to us. If you are a resident of the EU, United Kingdom, Lichtenstein, Norway, or Iceland, then you must be 16 years old or older to use the Services in any way. Otherwise, every user of the Service must be 13 years of age or older. Any person that does not meet the foregoing age requirements is a "Minor". Minors are prohibited from signing up or using the Service in any way. If you are a Minor, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a Minor, we will delete that information as quickly as possible. Minors need consent from their parents to use the service and can only be added by the parent under the parents account. If you believe that a Minor may have provided us personal information, please contact us at email@example.com. We reserve the right to require any user to verify that the user is not a Minor, and if a user does not provide such verification in a timely manner, we will terminate the user's account and delete all personally identifiable information displaying on the site and collected from such user.
- Provide the Service: Your information will be used primarily to provide you with the Service.
- Improve the Service: Your information may be used by us internally to improve the Service and develop new products, services and features.
- Other Uses: Your information may also be used by us as set forth in the next section.
Will Boldungu Share Any of the Personal Information it Receives?To the limited extent we collect Personal Information – we neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below. Recipient of User Submissions: As mentioned above – your User Submissions may be shared in a public or quasi-public manner. Service Providers and Agents: We employ other companies and people to perform tasks on our behalf. For example, we may decide to use a third party payment processing company to process payments you make through the Service. In addition, parts of the Service may be hosted by a third party on our behalf. Your information may be accessed by such providers/agents, in the event that we need to share your information with them to provide our services or customer support to you. Unless we tell you differently, Boldungu's agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Boldungu, or substantially all of its assets were acquired, or in the unlikely event that Boldungu goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Boldungu may continue to use your Personal Information as set forth in this policy. Protection of Boldungu and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Boldungu, our employees, our users, or others. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Boldungu Student/Members AreaAll data collected upon registration in Boldungu will be processed in line with this Privacy Statement. In your personal Boldungu student area we store all your study information, so that you can access it whenever you wish. We understand the importance of taking extra precautions to protect the privacy and safety of children. Accordingly, children under 16 will not be permitted to open a Boldungu account as a guardian. Children under the age of 16 can be added by guardians. We will take reasonable steps to delete any Boldungu account or information directly created by a child under 16, as soon as we learn about it. All payment details are transmitted over a secure connection (Secure Socket Layer-SSL) across dedicated network infrastructure (Multiprotocol Label Switching-MPLS) and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS). You will have the option to stay signed-in into your Boldungu account by checking the “remember me” box. This option will only apply to the computer / device and the browser that you’re using when you select the box. If you do not wish to stay signed on a particular browser, simply sign out of your Boldungu account on that browser. You may delete your Boldungu account by contacting Boldungu support here (Please see your Rights Section for more details).
Direct Marketing MaterialFrom time to time we or our selected partners may contact you with information regarding course promotions and ancillary products via email or SMS. However, you will be given the opportunity on every e-communication that we or our trusted partners send you to indicate that you no longer wish to receive our or their direct marketing material.
Email and Text Messages: If you no longer want to receive certain communications from us via email or text message, simply click the “unsubscribe” link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your student account transactions or course lesson reminders or information directly relating to your course progress.
Push Notifications: You can choose to receive mobile push notifications from Boldungu. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off.
Interest-Based Ads: Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes an advertising identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from Boldungu, please see the “Cookies” section (below).